This Privacy Policy outlines how Lotus Perfumes, collects, uses, and shares your personal information when you visit or make a purchase from our website, Lotusperfumes.com (the “Site”).

Personal Information We Collect

Device Information: When you visit the Site, we automatically collect certain details about your device, including web browser type, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we gather information about the web pages or products you view, the websites or search terms that referred you to the Site, and how you interact with the Site. This information is referred to as “Device Information.”

We collect Device Information using the following technologies:

  • Cookies: Data files placed on your device that often include an anonymous unique identifier. For more information on cookies and how to disable them, visit allaboutcookies.org.
  • Log Files: These track actions occurring on the Site and collect data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • Web Beacons, Tags, and Pixels: These electronic files record information about how you browse the Site.

Order Information: When you make or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment details (such as credit card numbers), email address, and phone number. This is referred to as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we mean both Device Information and Order Information.

Text Marketing and Notifications

By entering your phone number at checkout, subscribing via our subscription form, or through a keyword, you agree to receive text notifications (including order updates and abandoned cart reminders) and marketing offers. Consent is not a condition for any purchase.

To unsubscribe from text marketing messages, reply with STOP to any mobile message sent from us or use the unsubscribe link in any of our messages. Message and data rates may apply. For assistance, text HELP to the number you received the messages from or contact us for more information.

How We Use Your Personal Information

We use the Order Information to:

  • Fulfill orders placed through the Site (including processing payment, arranging shipping, and providing invoices or order confirmations).
  • Communicate with you.
  • Screen for potential risk or fraud.
  • Provide information or advertising related to our products or services, in line with your preferences.

We use Device Information to:

  • Screen for potential risk and fraud (especially your IP address).
  • Improve and optimize our Site (for example, by generating analytics about how customers browse and interact with the Site and assessing the success of our marketing and advertising campaigns).

Sharing Your Personal Information

We use Google Analytics to understand how our customers use the Site. You can read more about how Google uses your Personal Information here. You can opt out of Google Analytics here.

We may also share your Personal Information to comply with laws and regulations, respond to a subpoena, search warrant, or other lawful request for information, or to protect our rights.

Behavioral Advertising

We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may interest you. For more information on how targeted advertising works, visit the Network Advertising Initiative’s educational page here.

Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete it.

Changes

We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Minors

The Site is not intended for individuals under the age of 13.