How can I apply?
You can browse the products on our website, click the "Add to Cart" button, and then proceed to the checkout page to enter your shipping information and choose the appropriate payment method. Your order will be confirmed via email.
Is delivery free?
Enjoy free delivery in the UAE for orders above AED 200, and in other GCC countries for orders above AED 600.
Is the payment process secure?
Yes, all payments are made through 100% encrypted and secure online gateways, and we use SSL to protect customer data.
What payment methods are available?
We currently accept several payment methods, including:
Cash on Delivery Credit
Cards (Visa/MasterCard)
Payment via Apple Pay or Google Pay Bank
Transfer (only for WhatsApp orders) Tabby or Tamara
Can I modify my order after it is completed?
If your order hasn't shipped yet, you can contact us immediately to modify it. Once it has shipped, we won't be able to make changes.
Do you offer international delivery?
Yes, we offer international shipping to most countries. Shipping fees will be automatically calculated based on the weight of the ordered items when you enter your shipping address and will be displayed to you before you complete your order.
Can I return or exchange the product?
Yes, you can request a return or exchange within 7 days of receiving your order, provided the product is in its original condition and unused. Our terms and conditions apply.
Who bears the shipping costs in case of a return?
If the error is ours (wrong or damaged product), we will bear the full costs. However, if the customer wishes to return for any other reason, they will bear the shipping costs.